Department: Digital Business Center (DBC)
Reports to: Head of Digital Business Center / Deputy CEO
Location: GPBank Head Office, Hanoi

Contact: Ms Thu - 0968456059 

Email: thuntm1@gpbank.com.vn

1. POSITION PURPOSE

Provide direct executive and business coordination support to the Head of DBC, ensuring effective management of priorities, information, meetings, decisions and follow-up across DBC, GPBank, VPBank and relevant stakeholders.

This is a business-oriented Executive Assistant role, requiring strong coordination, information management and follow-through rather than administrative support only.

2. KEY RESPONSIBILITIES

Manage the Head of DBC‘s calendar, meetings, priorities and executive commitments.

Prepare meeting agendas, briefing materials and concise executive summaries.

Consolidate information from relevant teams and provide weekly updates, reports, dashboards and management briefs.

Track key decisions, actions, deadlines, milestones and risks; proactively follow up and escalate overdue or critical matters.

Coordinate information, meetings and actions across DBC, GPBank, VPBank and external partners.

Support management and governance meetings, including agendas, materials, decisions and follow-up.

Handle confidential information and communicate professionally with senior stakeholders.

Support ad-hoc business coordination and special assignments from the Head of DBC.

3. REQUIREMENTS

Experience in Executive Assistant, Executive Support, Management Office, Business Coordination, Project Coordination or similar roles.

Experience supporting senior executives is preferred.

Banking / Financial Services / Fintech experience is highly preferred.

Strong organisational, prioritisation and follow-through skills.

Ability to understand business discussions and translate them into clear actions, priorities and decisions.

Strong communication and stakeholder management skills.

Good command of English and Vietnamese.

Proficient in PowerPoint, Excel and Microsoft Office.

Proactive, structured, reliable and comfortable working in a fast-changing environment.

4. ROLE FOCUS

Executive Priorities → Information → Preparation → Coordination → Follow-through

The EA supports executive effectiveness without taking ownership of functional or project deliverables.