1.      Trình độ đào tạo

        Educational Qualifications

·       Bachelor’s degree in computer science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience

2.      Kiến thức/ Chuyên môn cần có

       Relevant Knowledge/ Expertise

• Over 5 years of experience in business analysis within banking and digital financial services
• At least 3 years of experience in banking domain.
• Solid understanding of banking businesses including customer onboarding, accounting services, branch services, digital channels, and lending operations.
• Strong knowledge of end-to-end lending lifecycle: customer acquisition, credit assessment, approval, disbursement, and loan servicing.
• Experience in analyzing and standardizing business workflows and operational procedures.
• Experience working in Agile/Scrum delivery models, including sprint planning, backlog grooming, and daily stand-ups.
• Capable of translating business requirements into clear, structured user stories, acceptance criteria, and supporting documents.
• Proficient in using tools such as Jira, Confluence, Figma, Visio, or equivalent for documentation and collaboration.
• Familiarity with systems like Mobile Banking, Digital Lending, LMS, BPM, ECM,..

3.      Các kỹ năng/ Skills

• Ability in English reading and writing (mandatory), and speaking, listening (preferable).
• Teamwork, careful, attention to detail, logical thinking
• Effective communication with technical and business teams.
• Communication, negotiation, and problem solving

4.      Các kinh nghiệm liên quan/ Relevant Experience

·       Banking domain experiences

·       Agile/Scrum experiences