⭐ OVERVIEW OF GPBANK

- On January 17, 2025, GPBank was converted into a single-member limited liability Commercial Bank with 100% capital owned by VPBank. From October 8, 2025, GPBank officially launches a new brand identity, marking a comprehensive transformation with the new name Generation of Prosperity Bank - symbolizing the journey towards an era of prosperity and sustainable development.

- At the same time, GPBank is the pioneer bank in Vietnam to implement a completely new Core Banking system, built on China’s modern OneConnect Core platform. This strategic move reflects the bank’s ambition to become a technology-driven digital banking leader, not only rebuilding its entire system from scratch but also laying the foundation to replicate and transfer this model to other member units within the VPBank ecosystem.

Department / Division: Data Solutions and Analytics Department - Information Technology Division

Reports To: Department Manager

🌱 JOB RESPONSIBILITIES

- Receive, analyze, assess, and coordinate the handling of IT service requests related to data (ETL, DWH, BI, reporting, integration, etc.).

- Collaborate with technical teams (development, operations, data architecture, data governance, etc.) to implement data solutions and services based on user requirements.

- Manage the data service portfolio, including support for reporting, dashboards, queries, and data sharing for business units.

- Monitor SLAs and service quality, and coordinate the resolution of incidents and issues.

- Participate in the end-to-end request lifecycle management — from intake, analysis, prioritization, implementation, testing, to acceptance.

- Work with IT Service Management (ITSM) systems such as ServiceNow, Jira Service Management, or equivalent platforms.

- Ensure all services comply with information security policies, access controls, and data governance standards.

- Contribute to process improvement initiatives to enhance user experience and reduce turnaround time for recurring requests.

🌱JOB REQUIREMENTS

I. Relevant Knowledge / Expertise

- Bachelor’s degree in Computer Science, Engineering, Mathematics, Finance, Accounting, Business Administration, or an equivalent field.

- 2–3 years of experience in roles such as IT Service Delivery, Data Support, Data/BI Analyst, or equivalent

- Basic understanding of components within the data ecosystem: DWH, BI, ETL, Data Governance, Big Data, and Data Lake.

- Preferred candidates have experience working with BI tools (e.g., Power BI, Tableau, SSRS) or database management systems (SQL Server, Oracle, PostgreSQL).

- Ability to understand business requirements, assess technical feasibility, and collaborate effectively with development and implementation teams

II. Skills

- Strong communication, coordination, and cross-team collaboration skills.

- Service-oriented mindset with a proactive approach to user support.

- Flexible problem-solving and incident-handling skills.

- Effective time management and prioritization abilities.

- High sense of responsibility, attention to detail, and continuous improvement mindset.

III. Relevant Experience

- Banking and financial services.

- Core banking systems.

IV. Required Competencies

- Understanding of IT service request management, IT operations, and SLA governance processes.

- Experience in supporting data-related services within the banking, finance, or insurance environment.

 

🌱 ATTACTIVE BENEFITS & COMPENSATION PACKAGEA

I. Career Opportunities & Projects

- Join one of Vietnam’s largest Core Banking Transformation Projects, handling up to 1 billion transactions per day.

- Work in a modern, technology-driven environment leveraging Cloud-native, DevOps, Microservices, and CI/CD practices.

- Learn directly from international technology experts and participate in strategic digital banking initiatives.

- Enjoy a clear career development roadmap with opportunities to advance to Leader or Expert roles in the Digital Banking domain.

II. Compensation & Benefits

- Competitive salary package: 20-38M x 14–15 months/year.

- Performance-based bonuses: business results, individual performance, innovation, responsibility, etc.

- ESOP program: opportunity to own bank shares.

- Health insurance & wellness: GPBankCare package (provided by Bao Viet Insurance) extended to employees and family members.

- Learning & Development: support for professional training courses and international certification exams.

- Annual company trip and vacation allowance: up to 6M/year.

- Holiday & special occasion bonuses (National holidays: Sept 2nd, Apr 30th, Hung Kings’ Festival, birthdays, weddings, etc.): up to 3M/time.

 

🌱 WORKING HOURS AND LOCATION

I. Working Hours

Standard working hours: Monday – Friday (flexible start time: 8:00 / 8:30 / 9:00) and 2 Saturday mornings per month (8:00–12:00).

II. Work Locations

- Location 01: 89 Lang Ha, Dong Da, Hanoi (VPBank Headquarters)

- Location 02: 19 Ba Trieu, Hoan Kiem, Hanoi (GPBank Headquarters)

- Location 03: 45 Nguyen Van Huyen, Cau Giay, Ha Noi (New GPBank Technology Headquarters)(Placement based on candidate’s preference and project requirements)

 

🌱 Receive additional advice on the job opportunity

- Ms Phuong Anh: 0376 060 513 - anhnp2@gpbank.com.vn