Department / Division: Bank Digitalization Solution  - Information Technology Division

Reports To: Department Manager

🌱 JOB RESPONSIBILITIES

- Define and manage the product backlog for digital platforms (e.g., Internet Banking, Mobile Banking, eKYC, RM tools) and internal operational systems (e.g., BPM, ECM, DMS)

- Prioritize backlog items based on business value, user experience, and urgency aligned with the bank’s digital transformation strategy.

- Collaborate closely with Business Unit, BAs, Developers, QA, and DevOps to ensure timely and high-quality delivery of digital solutions.

- Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Grooming, and Retrospectives to maintain alignment and agility.

- Act as the central contact point for clarifying business requirements and coordinating issue resolution during development, testing, and deployment phases.

- Communicate effectively with business units, operations, testing teams, partners, and other stakeholders to ensure aligned expectations and execution.

- Gather and manage feedback from end users and business units, updating the backlog accordingly.

- Monitor post-release performance of digital platforms, including usage metrics, error rates, and actual user experience.

- Propose enhancements to improve system usability, operational efficiency, and customer experience across digital platforms.

- Ensure all solutions comply with IT architecture guidelines, information security policies, IT procedures, and internal governance standards.

 

🌱JOB REQUIREMENTS

I. Relevant Knowledge / Expertise

- Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience

- Candidates with relevant international certifications are preferred, such as:
+ PSPO I/CSPO (Professional Scrum Product Owner)
+ PMI-ACP (Agile Certified Practitioner)
+ CBAP (Certified Business Analysis Professional)
+ PMP (Project Management Professional)

- Minimum of 5 years of experience in a BA/IT PO role, including at least 3 years as a Product Owner for IT products in the banking or financial sector.

- Solid understanding of digital banking platforms such as Internet Banking, Mobile Banking, eKYC, Digital Onboarding, RM/Branch tools, Self-Service Banking, BPM/Workflow systems, and ECM/DMS...

- Good knowledge of banking operations, business process flows, and approval procedures—especially in digital channels and back-office domains.

- Familiarity with product design, UX/UI best practices, product lifecycle management, and Agile/Scrum methodology.

- Basic understanding of project management fundamentals, especially the three key constraints: Scope, Time, and Quality—to ensure effective control over product development and delivery

- Ability to define product goals, identify MVP, manage backlog, and track delivery with ownership.

- Preferred: knowledge or hands-on experience with enabling technologies such as RPA, OCR, Chatbot, e-Signature, or third-party digital service integration (Open API).

II. Skills

- Proficiency in English (listening, speaking, reading, and writing)

- Strong verbal and written communication skills with both business and technical stakeholders.

- Teamwork, careful, attention to detail, logical thinking

- Capable of self-managing workload, prioritizing tasks, and staying productive in a fast-paced environment.

- Able to navigate differing priorities, resolve friction, and build consensus among stakeholders.

- Communication, negotiation, and problem solving

III. Relevant Experience

- Banking domain experiences

- Experience working in Agile/Scrum model, with hands-on collaboration with Scrum teams; strong understanding of sprint-based development process and stakeholder roles

- Candidates with experience in digital transformation or core banking modernization projects are preferred

 

🌱 ATTACTIVE BENEFITS & COMPENSATION PACKAGE

I. Career Opportunities & Projects

- Join one of Vietnam’s largest Core Banking Transformation Projects (One Connect), handling up to 1 billion transactions per day.

- Work in a modern, technology-driven environment leveraging Cloud-native, DevOps, Microservices, and CI/CD practices.

- Learn directly from international technology experts and participate in strategic digital banking initiatives.

- Enjoy a clear career development roadmap with opportunities to advance to Leader or Expert roles in the Digital Banking domain.

II. Compensation & Benefits

- Competitive salary package: 50-60M x 14–15 months/year.

- Performance-based bonuses: business results, individual performance, innovation, responsibility, etc.

- ESOP program: opportunity to own bank shares.

- Health insurance & wellness: GPBankCare package (provided by Bao Viet Insurance) extended to employees and family members.

- Learning & Development: support for professional training courses and international certification exams.

- Annual company trip and vacation allowance: up to 6M/year.

- Holiday & special occasion bonuses (National holidays: Sept 2nd, Apr 30th, Hung Kings’ Festival, birthdays, weddings, etc.): up to 3M/time.

 

🌱 WORKING HOURS AND LOCATION

I. Working Hours

Standard working hours: Monday – Friday (flexible start time: 8:00 / 8:30 / 9:00) and 2 Saturday mornings per month (8:00–12:00).

II. Work Locations

- Location 01: 89 Lang Ha, Dong Da, Hanoi (VPBank Headquarters)

- Location 02: 19 Ba Trieu, Hoan Kiem, Hanoi (GPBank Headquarters)

- Location 03: 45 Nguyen Van Huyen, Cau Giay, Ha Noi (New GPBank Technology Headquarters)

- Location 04: 705 Lac Long Quan, Tay Ho, Ha Noi (Former GPBank Technology Headquarters)
(Placement based on candidate’s preference and project requirements)

 

🌱 Receive additional advice on the job opportunity

📞 Phone/Zalo: 0376 060 513
📧 Email: anhnp2@gpbank.com.vn